The Customer Service Revolution Overthrow Conventional Business, Inspire Employees, and Change the World

In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and...

The Relationship Economy Building Stronger Customer Connections in the Digital Age

Creating Authentic Customer Connections in a High-Tech WorldIn The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship...