NBDA: Bicycle Retail Radio

Send us a textThis episode’s guest is Robert Dennis, National Sales Manager at Okai Bicycles. OKAI has a rich tradition of delivering top-notch micro-mobility solutions with a multinational team carrying more than a decade of experience serving the industry. Thanks to exceptional capabilities in designing, R&D, manufacturing, quality assurance, testing and customer service, OKAI has built a commanding market presence in Europe and North America as one of the world's largest e-scooter and e-bike manufacturers. Okai is dedicated to solving the “first and last mile” transportation gap with high-quality, high-performance electric bikes and scooters acknowledged as best in their industry, also with the important safety certifications. Listen in as we get to know Robert, the brand, and discover all the ways Okai is working to ​​wow your customers with sleek design, durable quality, and affordable price. Support the show

Send us a text5 tips for selling an e bike. Provided by AventonSupport the show

Send us a textThis episode’s guest is Corbin Smith, CEO of Unified Bike Co. Unified is a dealer-centric bike company that is in the business to make running bike shops easier and more profitable. Bike shops are at the center of every decision they make and will always be that way. Offering high quality mountain bikes, urban bikes, e-bikes, components, and branded apparel, this is one company to keep an eye on. Offering the best warranty in the game, Unified Bike Co is focused on a strong retailer working relationship, attracting top dealers across the US. Listen in as we get to know Corbin, the brand, and why you need to head over to the website and click become a dealer today.Support the show

Send us a textHow to Increase Your In-Store SalesSupport the show

Send us a textThis episode’s guest is Ryan Atkinson, President and Co-Owner of SmartEtailing, a company committed to the success of local independent bicycle retailers by providing software and services that help them effectively compete in an evolving retail environment. SmartEtailing provides website, marketing, and data solutions exclusively in the cycling industry. A year ago, the company expanded their capabilities into business intelligence and marketing automation by merging with Retail Toolkit.  In this episode, we chat with Ryan about the current landscape of sales, dive into some news headlines and data, and catch up with him regarding SmartEtailing and Retail Toolkit, the company, people, and future. Before we close out, we will once again engage with him in an NBDA member-submitted Q&A session.Previous episode with Ryan Atkinson: https://nbda.com/ryan-atkinson-president-and-co-owner-of-smartetailing/Support the show

Send us a textWays to keep customers coming back, before they even leave the store!Support the show

Send us a textThe Nosh is a monthly feature featuring NBDA President Heather Mason and Development Director Rachelle Schouten discussing life, work, relationships, and their take on the latest industry news. Sharing highlights from this past month's virtual member events and collective retailer advice. In this episode they are joined by Johnny Gibson and Daniel Matthews from The Biking Market. The Biking Market is a global multi-vendor marketplace that connects consumers, bicycle retailers and bicycle suppliers. With a mission to help make bicycles and other cycling products more accessible and affordable for consumers, while helping bicycle businesses increase their sustainability. Listen in as we discuss how retailers can interact with The Biking Market.  Support the show

Send us a textTurn your customers into store ambassadorsSupport the show

Send us a textThis episode’s guest is Benita Warns, co-owner of Midway Bicycle Supply. Midway specializes in sales to very small bike shops, including non-profits and other operations that often can't get accounts with other distributors. Warns and her husband Michael also operate a volunteer-run bike shop of their own, Mr. Michael Recycles Bicycles. Midway, which incorporated in 2013, stocks products from Kenda, KMC, UNO, Co-Union, Wald and others. Unlike some distributors, Midway doesn't require a brick-and-mortar location or landline phone. Midway requires that its wholesale customers have liability insurance and some form of business incorporation or a fiscal agent and have a state tax ID number. Listen in as we get to know more about Midway, the Warns and how they support diversity and growth in our industry.  Support the show

Send us a textEffective Up-Selling in RetailSupport the show

Send us a textThis episode’s guest is Albert Cabbad, Owner of R&A Cycles. R&A Cycles has 2 locations offering cutting-edge inventory. Al has over 30 years’ knowledge of cycling and fitting and believes only in advertising products that R&A Cycles has physically in store. Al is leading out retail with an honest reputation and an immense desire to fulfill all their customer’s needs. Listen in as we go deep into the topics retailers are facing today, managing inventory, stock allocations, cashflow, inflation, and limited credit availability. References: https://nbda.com/the-importance-of-your-retail-reputation/Support the show

Send us a textUnderstanding Your Retail Business Income StatementSupport the show

Send us a textThis episode’s guest is George Lee, a known retail expert with an unwavering desire to innovate, implement, and take every business and everybody in his environment to the next level, and a second time guest on the podcast. His bicycle industry career is centered on strategic thinking, planning, and profitability. He is leading the retail strategy and operations growth plan of Conte’s Bike Shop - the biggest bicycle retail business on the East Coast. He joined us last year to talk about developing your retailer experience, leadership, and the importance of data. Today he joins us to go deep into your service menu and how you can use a scientific method when designing.Support the show

Send us a text12 Smart Business Practices Support the show

Send us a textThe Nosh is a monthly feature featuring NBDA President Heather Mason and Development Director, Rachelle Schouten discussing life, work, relationships, and their take on the latest industry news. Sharing highlights from this past month's virtual member events and collective retailer advice. In this episode they are joined by Erin Huck, a cross-country mountain bike racer, 5-time Elite National Champion, and Tokyo Olympian. Listen in as they talk to her about recovery from injury, setting and pursuing goals, balancing career, family, and racing, and the athlete mindset. Support the show

Send us a textMaximizing your Cash Flow In SeptemberSupport the show

Send us a textThis episode’s guest is Jerry Lawson, Chief Frog at Frog Bikes, the award-winning manufacturer of premium lightweight kids’ bikes. An ambitious strategic international business director and a retail professional with a proven record of delivering results, Jerry founded Frog Bikes with his wife, Shelley Lawson, after a fruitless bicycle hunt for their own two children inspired them to leave their corporate careers behind and create bikes just for kids. They set about creating quality, lightweight, and affordable kids' bikes and nine years down the line Frog's child-centered approach has earned them global accolades and industry awards for innovation and design. Listen as we get to know the brand, vision, and how they continue to excel with thriving partnerships and relationships with over 1,800 retailers worldwide.Support the show

Send us a textAdjusting to more selective shoppers Support the show

Send us a textThis episode’s guest is Laura Montero, Technical Product Specialist at Bosch eBike Systems.  Laura, based in Austin, TX, is part of the team that interfaces with independent bicycle retailers on a regular basis, working with retailers on technical training, relationship building, support, and resources.  For more than 10 years, Bosch has been delivering innovative eBike drive systems that offer top performance and quality.Their award-winning motors, highly efficient batteries, and modern displays can be found on eMountain, eTrekking, City eBike or eCargo bikes. Listen in and learn more about Bosch eBike System, how retailers can thrive working closely aligned and a bit of firsthand insight around sustainability, opportunity, and cultivating an e-community. Support the show

Send us a textYour Staff- The Game ChangersSupport the show