Real Trends: Real Trending

In today’s episode of RealTrending, we welcome Jason Waugh, the President and CEO of Coldwell Banker Affiliates, who, despite just recently starting in this position some eight months ago, brings to the table many years of brokerage experience at another brand. Waugh talks a lot about the importance of empathy and understanding, specifically when it comes to the challenges of making tough decisions that may negatively impact people but are necessary for the long-term success of the organization. He also talks about their growth-driving strategies used to unify the franchise and company-owned sides as they work on becoming the premier provider of home ownership and commercial real estate services. Here’s a glimpse of what you’ll learn: Empathy and understanding are crucial for leaders in the real estate industry to support brokers and sales professionals. Making tough decisions that may negatively impact people is necessary for the success of the organization. Collaboration between the franchise and company