Giant Robots Smashing Into Other Giant Robots

529: How AI Transforms Small Business Operations

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Sinopsis

Host Victoria Guido chats with Jaclyn Siu, the co-founder of Starcycle, an AI platform designed as a COO for small businesses. First, Jaclyn describes her entrepreneurial journey and what led her to Starcycle, detailing her earlier ventures, such as helping to scale a men's styling app and a software platform for authenticating high-end art. Her ultimate goal is to make the tools and experiences typically reserved for startup founders accessible to small business owners, who comprise most of the global business ecosystem. She outlines how Starcycle supports crucial phases in a business’s lifecycle—start-up, sale, or shutdown—by automating operations and documentation, easing burdens on business owners. Jaclyn also touches on the importance of personal connections and genuine curiosity in conducting user research and developing products that genuinely meet the needs of small businesses. She believes we can achieve this by being deeply rooted in empathy and strategically using technology like Starcycle. Starcyc