Let's Fix Work With Laurie Ruettimann

This week’s guest on Let’s Fix Work is Joe Hirsch, TEDx speaker and best-selling author of ‘The Feedback Fix’ and managing director of Semaca Partners, a boutique communications firm. Joe is also an award-winning educational leader in using applied behavioral science to create more positive and better-performing workplaces. In this episode, Laurie asks Joe about his philosophy behind creating positive change and his methods of optimizing how you give and receive feedback. He also explains the correct mindset to approach feedback as a manager, do you want to force a change or provoke an insight? Laurie and Joe discuss bypassing resistance to change and how traditional performance management falls short when compared to treating people as agents of change. Laurie quizzes Joe about when it is appropriate and how to tell someone that their feedback is unwanted, and both then discuss some anecdotes about times they received feedback that was difficult to digest. Joe and Laurie then explore how to avoid recreating