Leadership With Heart

In this episode, Heather speakers with Jo-Ann Robertson, CEO of Ketchum, in the UK. Jo-Ann shares with Heather the thing that drives her to lead, you unabashed desire to lead from the front, but with a team, a time when she was not the best version of herself as a leader and the one thing she thinks leaders need Key takeaways: All feedback is good. Take it. Challenge yourself to grow Leaders can change their styles to meet the needs of their people Leaders must demonstrate what they want before they speak it Just because someone has more commercial value or brings in more money, doesn’t mean that they are good for the culture