The Skift Podcast

Marriott expects 35% growth in co-branded credit card fees next year. At the same time, it’s warning investors that AI could disrupt its entire loyalty ecosystem. In this episode of the Skift Travel Podcast, Sarah Kopit and Seth Borko break down what’s happening at the intersection of loyalty, artificial intelligence, and geopolitics. They start with Marriott’s earnings, where the power of co-branded credit cards is now central to profitability. With 270 million Bonvoy members and over $700 million in credit card fees, loyalty has become a financial engine. But in a dramatic shift from prior years, Marriott and Hilton are now explicitly disclosing AI as a risk in their SEC filings. Why? Because AI-powered intermediaries may change how travelers search, compare, and book hotels. Skift Research data shows that only 6% of travelers say they would remain loyal if an AI found them a better deal. That’s a sobering number for any brand betting on loyalty. The conversation then widens to Skift Research’s 2026 out