Seeking Wisdom

In this episode of #Exceptions, a revelation about leadership and team happiness and retention in B2B. Indianapolis startup Lessonly teaches us about the communication principle most needed but often overlooked across the corporate world. It's one that explains why customers send Lessonly unsolicited letters praising them, and why the company's VP of Marketing spent a recent evening alone in his garage, spray painting 700 toy llamas gold. This is an #Exceptions episode unlike any other. If you like it, be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and say hi on Twitter: @lessonly @kyleplacy @jayacunzo @seekingwisdomio.

 In this episode: 
0:35 - You’re only as good as your last at bat. 1:20 - Read Break the Wheel 1:56 - Meet Lessonly 2:56 - Jay reaches out to one of Lessonly’s happy customers. 4:10 - Putting the customer at the center of it all 7:17 - Jay explains Lessonly’s road map… with llamas. 9:00 - Jamie advocates really knowing what conference you’re going to. 10:09 - If Lessonly were a person it would be