Bad PR

Body-shamed by a barista? Many people have suffered the indignity of a misspelt name on a coffee cup, but what about an insult? In the very first episode of Bad PR, Nancy Elgadi is joined by Right Angles’ chief writer, Eliot Wilson and head of podcasts, Ollie Guillou to discuss how the coffee giant Starbucks is going to get out of its latest PR blunder. They also question what on earth Weight Watchers was thinking when they launched a diet app for kids, and examine the somewhat alarming fact that Apple has admitted that our phones are secretly recording us. Join the team as we explore whether company apologies are ever enough, and what they could do to avoid the scandal.