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124: How to Take Action on the Feedback from Your Client Survey
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:25:11
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Sinopsis
Quick Updates: If you want to be notified when The Venue Academy opens in 2019, get on the waitlist here. The winner of the $200 Amazon Gift Card from the SCB 2018 Survey is Allison Davis! Congrats! On to the Episode…. How to Take Action on Your Client Survey Feedback Step One: Export your survey data and put it in a format that is easy for you to read and understand Dig into your data and make notes on trends you see, multiple clients with the same feedback, etc. Step Two: Now that you have your trends separated into categories, put each trend you see into one of three “buckets” Bucket #1: Feedback you can, will and want to take action on before next season. Bucket #2: Feedback you’re NOT going to take action on at all (or ever). Bucket #3: Feedback that requires more analysis or isn’t a priority for the next season. Step Three: TAKE ACTION ON BUCKET #1 AND IMPLEMENT THOSE CHANGES/UPDATES/ETC. Examples of Bucket #1 Items you might have: updating your contracts updating your