Communications Developer Zone
#33 - IBM Watson and Chatbots
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:22:21
- Mas informaciones
Informações:
Sinopsis
Chat is becoming an increasingly popular way to provide customer care and IBM envisions that their Watson artificial intelligence engine will play a key role in providing front line support. Eric Andersen, IT Architect at IBM visits to share parts of his presentation from the #Monage event, with background on how Watson has evolved since it's debut on Jeopardy and may well play a role in your next customer care chat session.