Love Based Leadership With Dan Pontefract

Bruce Daisley is a best-selling author and technology leader from the UK. He has become regarded as one of the most respected thought leaders on the subject of workplace culture and the future of work. He spent 12 years running Twitter in Europe and previously YouTube in the UK. In this episode, Bruce chats with Dan Pontefract about various aspects of work; what's going right, what's going wrong, his views on purpose, employee experience, customer service, and just what to expect in a post-pandemic hybrid work environment. It's an enlightening conversation, one you won't want to miss. Bruce's book on improving workplace culture, The Joy of Work, was the Sunday Times number one business bestseller in spring 2019. The Financial Times made it Book of the Month and it was shortlisted for CMI Management Book of the Year.