Uncluttered Office with Catherine Avery

Diane Jones is a public relations and communications pro, who explains the right way to do communications during this crisis.  Diane teaches us how to break through all of the noise in the marketplace. The key is to know who your target audience is and what they need to hear and where they will hear it. Not every audience is on every platform.  We discuss how there’s no amount of PR that can replace great customer service. But if a company makes a mistake, and mistakes do happen, then it’s the way the company fixes the mistake that leaves the lasting impression.  Tune in for the good, the bad, and the ugly stories of the world of PR.  About Diane Jones –  Diane Jones is a 25-year veteran of public relations and marketing. She has worked for businesses, nonprofits, local governments and for agencies, so you could definitely say she has done it all.  Diane specializes in working with local governments and nonprofits, but is also passionate about helping small businesses with their communicatio