How To Matter

  Communication Matters   Look Up   When I was young, my mother told me and then told me again to look at her when she was talking to me. One time I responded by saying, "I'm blind so what makes the difference?" Her response? "Yes, you are blind, but that's never an excuse for being rood or lazy."   I suspect that you get my point. For my mom, not being able to see was never an excuse for not doing what I was able to do. Even if I couldn't see her, I definitely could turn my head in her direction when she was talking and at least act like I was paying attention.   I could look up and in her direction. That was at least the place to start. Success required feedback though. The problem was learning not to look too high or too low, too far left or right. I needed to focus on her voice and where it was coming from. The technique I developed is to focus a little below where I think the voice is located. It helps to shift my head and shoulders, so my shoulders are squared with the person talking.   The