Outsource Accelerator Podcast With Derek Gallimore

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/434   Headroom Assistance Derek Gallimore speaks with Kristel Kuit, CEO and founder of Headroom Assistance. Headroom Assistance focuses on providing remote executive assistants to administrative teams.  Headroom Assistance is based in Amsterdam and caters to not only to companies around Europe, but also in the US. Kristel started the company from her own background as an assistant.      References: W: Headroom Assistance Li: Kristel Kuit Twitter: https://twitter.com/kristelkuit Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth wi

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/433     Boomering: From customer to provider Derek Gallimore speaks with Dean Pascoe, CEO and founder of Boomering. Boomering is an offshore solutions provider that caters to businesses from almost any industry. In this episode, Derek and Dean discuss why offshoring to the Philippines has proven a powerful move for businesses. The pair also touches on the two-way relationship BPOs and their clients need to ensure success.     References: W: Boomering Email: Dean Pascoe Li: Dean Pascoe Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and gr

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/432   Derek Gallimore x The Small Business Surgeon Podcast Outsource Accelerator Founder and CEO Derek Gallimore was interviewed by Samuel Smith of The Small Business Surgeon Podcast for its 222nd episode. In this podcast, Samuel and Derek went on a deep dive into the latter’s entrepreneurial background, outsourcing in the Philippines, and discussed the best tips for new outsourcers.     References: W: Small Business Surgeon Podcast: The Small Business Surgeon Podcast Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsour

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/431     Remote Works Derek Gallimore talks with Ali Greene, the author of Remote Works: Managing for Freedom, Flexibility, and Focus.  Ali is a remote and digital nomad veteran. She has been working across the globe for various companies. Since about 2014. Ali has worked for some of the biggest names in the remote work scene, and she's generally an all-around expert on the topic of remote working.     References: W: Remote Works Li: Ali Greene Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/430   ibex Derek Gallimore talks with Bridgett Hart, Vice President of Employee Experience at ibex. ibex is a global provider of business process outsourcing (BPO) and other marketing and customer experience (CX) solutions. In this episode, Derek and Bridgett talk about employee engagement, management, and the evolving demands and requirements of today’s employees. The pair’s discussion also touches on ESG and how “investing back into the employees in their experience” goes a long way in keeping employees happy.     References: Email: bridgetthart@ibex.co Li: Bridgett Hart Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/429   Better Support In this episode, Derek speaks with Johan Jedaker, the founder and CEO of Better Support. Better Support is a Philippine-based BPO that builds remote teams to help augment its clients’ business processes.  Better Support specializes in influencer and affiliate marketing, collaborating with social media influencers to advertise their clients’ products and services.  Derek and Johan discuss the latter’s roots in the BPO industry, Better Support’s setup, and touch upon Europe’s current outsourcing scene.       References: Email:  johan.jedaker@bettersupport.io Li: https://www.linkedin.com/in/johan-jedaker/ Web: Bettersupport.io Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing expert

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/428   Callhounds  Derek speaks with Mary Lupisan, Chief Marketing Officer of Callhounds, a Philippine-based BPO and Call Center solutions provider. The firm has gained notice by growing to 2000 staff in just over two years.  In this episode, Derek and Mary discuss the circumstances that led to this rapid growth and how Callhounds offers its personalized touch to BPO solutions.   References: Web: Callhounds Email: sales@callhounds.com Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have comp

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/427   Outsource Accelerator In this episode, they talk about outsourcing, global employment, and Derek’s lifestyle as one of the high-caliber Western entrepreneurs that spend significant time in South East Asia. Derek Gallimore is the Chief Executive Officer (CEO) and founder of Outsource Accelerator “and is regarded as a leading expert on all things outsourcing.” Outsource Accelerator is Derek’s “third business [that] bootstrapped all businesses.” It’s a marketplace representing a $250 billion offshore outsourcing market. This firm has been going for six years and is becoming successful in the offshoring industry.     References: Web: Bamboo Capitalist Email: general@bamboocapitalist.com Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/426     Sourcefit Derek Gallimore talks with Andy Schachtel, the President and CEO of Sourcefit. Sourcefit is a Philippines-based BPO firm focused on providing custom offshore staffing solutions. In this episode, Derek and Andy discussed Sourcefit’s beginnings, expanding to the Dominican Republic, EOR and PEOs, and building an offshore team.        References: Web: SourceFit Email: contact@sourcefit.com Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most no

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/425   Agility Staffing Solutions  Derek Gallimore interviews Rob Brough, founder and CEO of Agility Staffing Solutions and Healthscope Services.  In the episode, Rob discusses offshoring in the healthcare industry and doing offshoring effectively, from building the right teams to making processes work.   References: Web: Agility Staffing Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/424   ACXPA  Derek Gallimore interviews Justin Tippett, founder and chief executive officer (CEO) of the Australian Customer Experience Professionals Association (ACXPA).  In the episode, Justin talks about the customer experience (CX) industry and how broad and far-reaching it is. He also tells us how customer service has evolved to what we now refer to as customer experience.   References: Web: ACXPA Li: Justin Tippett Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this rev

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/423   Taking a peek into the future of work Derek’s guest in this episode, Alan Hosking, has been tackling the future of work for more than 20 years now. And he takes everyone in an interesting conversation as to how the future of the workplace would look like after the whole world threaded the seemingly treacherous waters during the pandemic.   Alan is the publisher of HR Future, an award-winning magazine that began tackling the future of work long before the Covid-19 pandemic hit. He is also an experienced leadership development coach.     References: Web: HR Future Email: Alan Hosking Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Bo

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/422   Derek is interviewed by Jonathan Westover of Human Capital In this special episode, instead of Derek Gallimore doing the interview, it is the other way around. He comes in as a guest on Jonathan Westover’s Human Capital Innovations (HCI) Podcast.  Jonathan is a three-time bestselling and award-winning author. His expertise is human resources, innovation and the future of work – topics that intersect and resonate with Derek’s active push for outsourcing as “the most powerful business tool.”  Jonathan’s experience on human resources, staffing and employment, paired with Derek’s future-forward perception of the future of work, becomes an insightful and informative conversation.    References: Podcast: Human Capital Innovations Podcast Li: Jonathan Westover Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/421   Rocket Station Virtual Assistants Do they speak English? In this episode, Rocket Station Virtual Assistants’ chief growth officer candidly shares how this question pops up way too often every time he talks to companies that are curious about acquiring outsourced services. In a span of 40 minutes, Derek and Greg exchange their experiences by answering questions like this. Both of them agree that everyone has a general idea of outsourcing, but the concept is so complex that many questions surround it.  While both have in-depth knowledge of outsourcing and years of experience to back it up, their lines of expertise are very different. Derek is focused on generalist outsourced service, and Greg caters to a specific market. Interestingly, their conversation gives a 360-degree view of the outsourcing industry.      References: Web: Rocketstation Email: discovery@rocketstation.com Outsource Accelerator    

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/420   FHMoms In this episode, Derek Gallimore talks to MK Bertulfo, founder and chief executive officer (CEO) of FHMoms (short for Filipino Homebased Moms). FHMoms started as a Facebook community group that offers professional advice and programs that help equip stay-home mothers with skills that could help them land and thrive in freelance jobs. In 2020, MK came in as a guest on the Outsource Accelerator Podcast. Back then, FHMoms, an online community established by MK to support freelancing mothers had 145,000 members. After three years and a pandemic, FHMoms is now 444,000 members strong.  Since Derek and MK’s last conversation, FHMoms developed into a support group that offers comprehensive assistance and education to Filipino women in the Philippines and all over the world.     References: Web: FHMOMS FB:  FHMOMS Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/419   Year in review As 2022 comes to an end, Derek Gallimore takes the opportunity to extend his heartfelt thanks to The Outsource Accelerator Podcast listeners.  In this special episode, Derek gladly reports on the Outsource Accelerator’s performance in the year that has passed. He also talks about milestones that have been marked by the growing Outsource Accelerator team.  He closes this 10-minute episode with his projections for 2023.    References: Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/418   Origo BPO In this episode, Derek Gallimore speaks to Yassin Shaar, Strategic Partner and Chief Executive Officer at Origo BPO. They also talk about how outsourcing enables entrepreneurs, and Yassin also shares how the Philippines became his “land of opportunity.”  Nine years later, Yassin leads Origo BPO as its chief executive officer. The Australian-owned business process outsourcing (BPO) firm employs over 300 people, 80% of whom are from the Philippines. The firm services mid-market companies in English-speaking countries.  References: Web: Origo BPO LI: Yassin Shaar Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discove

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/417   WebHelp In this episode, Derek Gallimore chats with WebHelp South Africa’s managing director Tammy Chetty.  WebHelp is a 20-year-old French-owned business process outsourcing (BPO) firm that predominantly offers customer service – allowing them to offer various languages and varied skill sets to their clients in over 50 countries.  In the next 40 minutes, Derek and Tammy talk about how the Covid-19 pandemic created an opportunity for South Africa’s BPO industry to expand rapidly.   References: Web: Webhelp LI: Tammy Chetty Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/416     CRDLE Derek Gallimore speaks with Valerie Bowden, Founder and Director of Business-to-Business (B2B) marketplace CRDLE. CRDLE (pronounced as “cradle) is an Ethiopian-based platform that connects African brands to the world. It contains everything that the region has to offer, from physical products — like T-shirts, coffee, and vanilla — to remote assistance and outsourcing agents.  “It’s an Alibaba-like alternative,” cited Valerie. In this episode, Derek and Valerie talk about their common love for traveling, Africa and its riches, and how Ethiopia has been gradually rising as a top tech outsourcing hub in the world.    References: Web: CRDLE Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/415     Arcanys Derek Gallimore talks with Frederic Joye, co-founder and president of the premier Swiss software development outsourcing firm in the Philippines, Arcanys. Arcanys specializes in building proficient and dedicated development teams for startups and larger enterprises. This tech outsourcing provider meets the demand for powerful software capabilities by utilizing adaptable solutions that assure continuity.  In this episode, Derek and Fred discuss what sets offshoring in the Philippines apart from other countries, the latest technological environment, and how Arcanys provides top-tier development teams that help clients meet their goals.     References: Web: Arcanys Email: Fred Joye Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free