Marketplace Tech With Molly Wood

On the show today, shares of Apple touched a seven-week low this week after Barclays downgraded the company. What does the dreaded “sell” rating say about expectations for the Cupertino tech giant? Plus, telling AI from reality might get easier in 2024 thanks to tools that can help with that, and a preview of other personal tech to watch for in the year ahead. But first, Tesla CEO Elon Musk set an ambitious goal at the beginning of 2023 — sell 2 million electric vehicles by the end of the year. The company came pretty close to that sales goal with 1.85 million deliveries; that, compared with 73,000 EVs sold by Ford (if you round up). However, Tesla did fall behind China’s BYD as the EV sales leader for the first time. Marketplace’s Lily Jamali is joined by Joanna Stern, senior personal technology columnist at the Wall Street Journal, for her take on these stories.

A former Harvard misinformation researcher named Joan Donovan recently filed a whistleblower complaint against the university. In it, she accused officials of bowing to tech giant Meta when she was ousted from her position following a $500 million donation from the charity of Meta CEO Mark Zuckerberg. Harvard denies Donovan’s accusations, but the fallout spotlights the influence Big Tech can have on academic institutions. Marketplace’s Lily Jamali spoke with Katie Paul, director of the Tech Transparency Project, about how industry funding can come with strings attached.

For reporters covering Facebook, getting the real story has only become harder since the release of the “The Facebook Files” in 2021. The Wall Street Journal series, based on documents provided by whistleblower Frances Haugen, exposed the inner workings of the company now known as Meta, from its lax rules for VIPs to internal research on Instagram’s impact on teens. Jeff Horwitz, a reporter for The Wall Street Journal, writes about the challenge of covering the company in his new book “Broken Code: Inside Facebook and the Fight to Expose Its Harmful Secrets.” Marketplace’s Lily Jamali spoke with Horwitz about how he’s covered Facebook and Meta and how Meta’s platforms have changed over the years.

Growing up a closeted child in the rural Midwest, Charlie Sprinkman always hoped he could one day connect with others in the queer community. Now, as an adult, he lives in Portland, Oregon, where he manages a team at a consumer packaged goods company. In his spare time, he combines skills from his day job with a knack for tech to put queer-owned businesses that he’s visited across the U.S. onto a digital map he’s created, called Everywhere Is Queer. What started as a small project last year, has now gone global.

Artificial intelligence can feel abstract, so we’ve come to depend on certain narratives to try and make sense of it all. Some of the language we use to describe AI and our interactions with it is rooted in religious ideas. Are you bracing for the apocalypse? Have you been blessed by the algorithm or consulted with a Robo Rabbi lately? The deification of AI, whether it’s done consciously or not, is something Beth Singler studies as a professor of digital religions at the University of Zurich in Switzerland. Marketplace’s Lily Jamali spoke to Singler about religious tropes in the narratives we consume and share about AI.

It wasn’t all that long ago when “the Metaverse” was being pushed hard in certain corners of the Big Tech universe. What was it? It wasn’t always clear — something about a virtual but realistic place where, we were told, we’d be hanging out with friends, holding office meetings and even buying property. Fast forward to today and not many people are talking about it much anymore. Marketplace’s Lily Jamali spoke with Ed Zitron, writer and CEO of EZPR about what happened to the hype.

Next year marks 15 years since Bitcoin’s launch. 15 years is a drop in the bucket in historical terms, but literally a lifetime for teenagers. Yanely Espinal, host of Marketplace’s “Financially Inclined” podcast, has been talking to teenagers about crypto and she says they have so many questions. She spoke with Marketplace’s Lily Jamali about how teachers are trying to figure out how to handle crypto-curious students.

In 2023, we said goodbye to a service you might not have known was still around — DVD delivery from Netflix, now a giant in streaming. With a collection of more than 100,000 titles available for delivery in those red, paper envelopes, the DVD service retained some utility even years into the company’s transition. But Netflix pulled the plug on the service in September. Marketplace’s Lily Jamali spoke with Slate writer and editor Sam Adams about what we lost with its demise.

Growing up on the Northern Cheyenne Indian Reservation in Montana, Michael Running Wolf was especially aware of the importance of language. For decades, it was illegal under U.S. law to speak Native languages in schools. So in regard to learning them, generations of Indigenous children went without. Running Wolf grew up to become a computer scientist, landing a job working on Amazon’s virtual assistant, Alexa. A few years ago, he started to wonder how he might get something like Alexa to speak Cheyenne and other Indigenous languages. That has become his lifelong mission.

The thing we call “the cloud” might sounds harmless, but that seemingly abstract place where the details of your digital life get stored takes a heavy toll on the environment. Marketplace’s Lily Jamali spoke with Steven Gonzalez Monserrate, a postdoctoral researcher in the Fixing Futures training group at Goethe University in Frankfurt, Germany, about his research on cloud data centers and their effect on the health of the planet.

It’s Friday, which means it’s time for Bytes: Week in Review. On the show today, a trio of legal stories dominating Big Tech coverage. As OpenAI and Microsoft stare down allegations of copyright infringement, 11 nonfiction authors, including some Pulitzer winners, have joined a lawsuit against both companies. Plus, Apple pauses sales of two of its latest Apple Watch models. But patent problems might not put much of a dent in the company’s holiday haul. First, though, Google settled a 2021 antitrust lawsuit brought by 36 states and Washington, D.C., in September. This week, we learned that Google is paying $700 million as part of that settlement. Marketplace’s Lily Jamali is joined by Wired senior writer Paresh Dave, who explains what prompted the states to file suit in the first place.

More than a million electric vehicles were sold in the U.S. this year, but despite that some automakers announced a slowdown in EV production this fall. As more drivers make the switch to electric, the availability of public places to juice up those cars hasn’t exactly kept pace. Back in 2021, the federal government set aside $7.5 billion to build tens of thousands of chargers across the country. But the project has barely broken ground in the two years since. Marketplace’s Lily Jamali spoke with Marketplace reporter Meghan McCarty Carino about the issue, which she’s been following as both a reporter and an EV driver. She said relying on public chargers has only become harder.

By one estimate, “lab-grown diamonds” make up a $14 billion market. And the world’s largest jewelry maker, Pandora, is betting that that market will only grow. Pandora says it will stop selling mined diamonds and is expanding its lab-grown diamond range. The brand says growing diamonds in a lab is more environmentally sustainable than mining, and also happens to be more affordable, thanks to cost-effective production methods. The BBC’s Leanna Byrne has more on how lab-grown diamonds are made and who’s buying them.

When Google unveiled its answer to OpenAI’s ChatGPT this month, Gemini, the pitch was: AI that can run efficiently on everything from data centers to your smartphone. But it came with a caveat for users in the UK and the European Union: you can’t use it there, for now. After the EU’s recent passage of the AI Act, Marketplace’s Lily Jamali spoke with Andrea Renda of the Center for European Policy Studies. He says Google is trying to convince European lawmakers that Gemini complies with the continent’s tough privacy law, the General Data Protection Regulation (GDPR). Renda says the GDPR is likely why Gemini hasn’t made it to Europe, yet.

The U.S. is one of just a handful of countries without a national paid family leave program. As a result, offering those benefits has been left up to individual states and employers. Thirteen states and Washington, D.C., currently offer paid family leave programs, but they’re not always easy to navigate. Reshma Saujani, founder and CEO of Moms First, says this complicated system means workers lose an average of $10,000 in wages by taking that leave without being paid. That’s why her organization released an AI chatbot to help people in New York navigate their state’s paid leave program.

On the show today, Epic Games won its antitrust lawsuit against Google this week. What it means for the players and why the rest of Big Tech is watching. Plus, Netflix releases viewing data for its entire streaming catalog for the first time. What did we all watch? But first, it took 37 hours of negotiations for the European Union to pass what’s being called the world’s most ambitious law regulating artificial intelligence. Now the hard part: hashing out the details. Marketplace’s Lily Jamali is joined by Maria Curi, tech policy reporter at Axios, for her take on these stories.

Warning: This episode includes sensitive content about the sexualization of children. For several months now, reporters at The Wall Street Journal have been looking at the algorithms that recommend content on Meta’s platforms, specifically Facebook and Instagram. They’ve found that those algorithms promote child sexual abuse on a mass scale to users who show sexual interest in kids. Meta argues that it uses sophisticated technology, hires child-safety experts and reports content to help root predators out. But the problem persists, according to Wall Street Journal reporter Katherine Blunt. She told Marketplace’s Lily Jamali what she learned by setting up test accounts, including some that followed young influencers on Instagram.

In software development, bugs in the code are inevitable. That’s why companies push out software updates so often. But there is a specific kind of bug that is especially worrisome, something called a “zero day.” It’s a bug no one knows about — not even the software company — so it hasn’t been patched and is vulnerable to hackers. Dina Temple-Raston, host of the podcast “Click Here,” has more on this story.

Since 1974, an international standard has governed the assignment of two-letter identification codes to every country and territory on Earth. When the internet came along, those codes were used in website domain names, and it didn’t take long before outside companies started using them too,  paying premiums for some particularly marketable codes. Marketplace’s Lily Jamali spoke with journalist Amy Thorpe about the profitable domain name marketplace.

Remember Apple’s “Get a Mac” campaign from 2006? They featured actor Justin Long as the hip Mac computer personified in conversation with a noticeably less cool John Hodgman playing a PC. Seventeen years and plenty of tech releases later, it seems the stereotypes in those ads never really went away. Take, for example, a recent TikTok trend in which women respond to the question, “He’s a 10, but he has an Android phone. What’s his new rating?” For some, the answer is 1 or 0. Marketplace’s Lily Jamali spoke with Brian Chen, personal tech columnist at The New York Times, about “green bubble shaming.”