The Trustworthy Leader Leveraging the Power of Trust to Transform Your Organization

Trustworthy will reveal the benefits that organizations enjoy when trustworthy behavior is practiced regularly and consistently by their leaders. Drawing from examples from the...

The Finch Effect The Five Strategies to Adapt and Thrive in Your Working Life

A deterioration of the traditional 9-to-5 workforce has turned the job market into daily proof that Charles Darwins theory of the survival of the fittest extends to our...

Crafting the Customer Experience For People Not Like You How to Delight and Engage the Customers Your Competitors Don't Understand

People are more diverse than ever before, and our differences manifest themselves in a number of ways.  It may mean differing expectations about speed of information....

The Ask How to Ask for Support for Your Nonprofit Cause, Creative Project, or Business Venture

The Ask will give anyone the confidence to ask anyone for any size gift for any purpose. With winning language, sample dialogues, and a wealth of tips and tools, this book...

The Plugged-In Manager Get in Tune with Your People, Technology, and Organization to Thrive

Too often discussions of management practice focus exclusively on managing people and organizational issues. Rarely, however, do they incorporate a discussion about technology...

Bright Not Broken

Our future is in jeopardy and our gifted children are our best hope for solving the myriad problems humanity faces. Within the gifted world is a large population of children...

Whale Hunting How to Land Big Sales and Transform Your Company

For centuries, the Inuit people of Alaska and Canada have thrived in some of the harshest lands on Earth. In the long Arctic winters that last from October to May, food is...

The New Edge in Knowledge How Knowledge Management Is Changing the Way We Do Business

The American Productivity s pioneering research and collaboration with some of the best worlds best companies, from every sectorIBM, US Navy, ConocoPhillips, Fluor, Infosys,...

Speaking As a Leader How to Lead Every Time You Speak...From Board Rooms to Meeting Rooms, From Town Halls to Phone Calls

A leader's role is to move others. To engage them and to inspire them to action. Effective leaders use every speaking opportunity to influence and inspire-in their phone calls,...

The Hidden Power of Your Customers 4 Keys to Growing Your Business Through Existing Customers

Existing customers are the key to ongoing business growth.  They are the people who already know you and buy from you.  However, in the constant pursuit of growth, they are...

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